20kwh Stacked Energy Storage Batteries LiFePO4 with MSDS and Un38.3

Q: What is your Quality Assurance and Technical Support Policy?
A: We provide reliable, high-quality products. Each battery is meticulously designed and rigorously tested to meet the highest standards, minimizing maintenance needs and potential risks. Quality and safety are our top priorities.
For support, please contact an authorized dealer in your area for prompt assistance and replacements. In regions without a dealer, we offer comprehensive remote support via Zoho Lens, utilizing cutting-edge AR (Augmented Reality) technology to aid with diagnostics, troubleshooting, and repairs.

Q: How compatible are the batteries with different inverters?
A: Our batteries are designed to work seamlessly with most popular inverters through CAN or Modbus communication. If your inverter brand is not listed, provide us with its communication protocol, and we can upgrade our system to ensure compatibility. You can conveniently select the protocol on the LCD screen.

Q: Are LeFu ESS lithium batteries safe?
A: LeFu ESS utilizes LiFePO4 battery cells, which are renowned for being safer and more thermally stable than other lithium types. These batteries are engineered to prevent fires or explosions even in overcharge or short-circuit situations. With a cycle life exceeding 6,000 cycles at 25°C and a 0.5C charge rate, they also ensure low self-discharge and stable output, providing peace of mind and safety.

Q: Are there any special requirements for installation and maintenance?
A: LeFu ESS's LiFePO4 batteries are designed for easy installation. With years of experience in off-grid inverter setup, we've streamlined the process to be user-friendly, requiring no special tools. Our intuitive design ensures hassle-free maintenance and enduring performance.

Q: Do you offer OEM and ODM customization services?
A: Yes, we boast a skilled technical team dedicated to custom product design, featuring hardware, software, and structural engineers. Our team conducts final testing to ensure top quality. Generally, customization requires a minimum order of 300 units, with mold, certification, and other related costs covered by the customer.